Orange Park’s #1 Choice For Residential and Commercial Cleaners.
Orange Park’s #1 Choice For Residential and Commercial Cleaners.
Frequently Asked Questions
The process is simple! Click the Book now or Get a Quote button to fill out a form. Our system will ask you a series of questions to determine what services you need and give you a quote instantly. If everything looks good, you can book services immediately!
We’ve streamlined the process for your convenience! You have the option to either phone our office at (904) 319-1596 or use our online booking feature. On the booking page, you’ll see a section labeled “Date & Arrival Window” where our available slots are displayed. Simply select the date and time that work best for you, and you’re ready to go!
Yes. If our cleaning crews are required to pay for parking when cleaning your home or business, the fee is added to the total for the cleaning.
While the cleaning crew would appreciate any gratuity you may give them, it is not required for any of our cleaning jobs.
While there isn’t a specific number, people who generally tip give between $5 – $20 per cleaner.
Your payment card will be charged only after the cleaning crew has arrived and completed a quick inspection of your home. This inspection verifies that the details of your home’s size and state align with those provided in your online booking. Following the charge, you will receive an email receipt for your records. Additionally, to confirm the validity of your payment method, a temporary authorization for the cleaning amount will be placed on your card the evening before your scheduled appointment. It’s important to note that this is not an actual charge, and it typically gets removed within 24 hours.
Although we do not offer refunds, we are committed to ensuring your satisfaction with our cleaning services. If you find yourself dissatisfied for any reason, please reach out to us by phone or email within 24 hours of your service. We pledge to address your concerns by sending someone to rectify the situation. This is our guarantee to you!
Our company exclusively accepts credit & debit card payments, specifically Visa, MasterCard, American Express, and Discover cards.
There’s no obligation for you to be at home while your cleaning takes place. However, if it’s your first time using our service, we recommend being there to greet the cleaning team. This allows you to give them a tour of your house. After the cleaning is finished, we also suggest doing a final walkthrough to confirm that all is cleaned to your standards.
Our usual practice involves dispatching either one or two cleaners to a job, the number being based on the size of the property that requires cleaning.
No, our cleaners are unable to use ladders, stepping stools, or stand on furniture due to insurance limitations. However, they are equipped with dusting poles, allowing them to reach areas an additional 3 to 5 feet high.
Regrettably, our cleaners are prohibited from moving or lifting furniture due to limitations imposed by our insurance policy.
No. Our cleaners bring everything they need with them to provide a full service cleaning experience.
In most cases, yes. Although decisions are evaluated individually, it’s highly probable that we can meet your requirements.
If you need a one-time cleaning, you can select the number of hours on our booking page. A representative will contact you to set up a time in the evening to come out to your place of business. Businesses looking to hire us long-term can call us at (904) 319-1596 to set up a 6-month contract.
Yes. Our recurring commercial cleaning services necessitate a commitment of six months. However, we offer a 30-day trial period without any obligation, allowing you to experience our services first-hand. Should you decide to continue with us beyond the trial period, the six-month commitment will then apply.
A Clean Sweep Cleaning Services is Orange Park’s #1 trusted residential and commercial cleaning business.
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